Wat is Recruitment Process Outsourcing (RPO)

What is Recruitment Process Outsourcing (RPO)?

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The labor market is constantly evolving, bringing new challenges for recruiters. What do you do, for example, when finding suitable colleagues becomes difficult due to a lack of time, knowledge, or resources within your organization? In this blog, you’ll learn more about the biggest challenges recruiters face today and how they tackle them.

Challenges in RPO

The challenges in the labor market continue to grow, requiring an increasingly flexible approach from recruiters. One of the most pressing issues is the ongoing talent shortage, making it harder than ever to find suitable candidates. At the same time, competition for talent is fierce, and companies must adopt creative and distinctive strategies to attract the best people. Additionally, the required skills for roles are constantly changing, forcing recruiters to closely monitor the latest trends.

Technology plays a crucial role in addressing these challenges as it can accelerate processes and improve outcomes. Finally, the growing importance of inclusion and diversity means recruiters must work more consciously and purposefully in their search for talent.

What Does RPO Mean?

RPO stands for Recruitment Process Outsourcing. It refers to the outsourcing of (a part of) the recruitment process to an external party. This means that an organization brings in an expert to take over the recruitment and selection of talent. This external party acts on behalf of the company, ensuring the recruitment process runs smoothly and efficiently. However, the external party becomes a temporary extension of your organization rather than taking over entirely.

Difference Between RPO and Staffing Agencies

What is the difference between RPO and other recruitment models, such as staffing agencies or recruitment firms? With RPO, the recruitment process is outsourced to an external party that assumes a significant part of the responsibility.

Key Features of RPO:

  • Full or partial outsourcing
  • Collaboration with internal HR
  • Cost efficiency
  • Use of advanced technology

In contrast, staffing agencies primarily focus on quickly filling temporary roles and providing temporary personnel for short or long-term needs.

Key Features of Staffing Agencies:

  • Short-term solutions
  • Flexibility
  • Administrative tasks
  • Costs

External agencies, such as recruitment or placement firms, are also used in RPO to help find candidates for permanent roles.

Key Features of External Agencies:

  • Specific hires
  • One-time process
  • Cost structure
  • Quality versus quantity

The main difference between RPO and traditional recruitment methods lies in the level of involvement. Traditional recruiters or staffing agencies often fill a specific vacancy or provide support. RPO goes further: the external party takes over the entire process or a significant part of it, including strategic planning and process optimization. This makes the collaboration more intensive and integrated into the organization.

Difference Between RPO and Interim Recruitment

In addition to the differences with staffing agencies and recruitment firms, there is also a key distinction between RPO and interim recruitment. Interim recruitment and RPO are two different recruitment strategies.

Interim recruitment provides flexible, short-term solutions for specific hiring needs, where temporary recruiters are brought in to quickly fill vacancies. RPO, on the other hand, is a more comprehensive approach, outsourcing the entire recruitment process to an external partner. RPO focuses on a strategic, long-term approach to talent acquisition, including tasks like sourcing, screening, interviewing, and employer branding.

The main difference between the two lies in the scale and approach: interim recruitment offers quick, flexible support for specific hiring needs, while RPO provides a broader, strategic solution covering the entire recruitment process.

Learn More About Recruitment Process Outsourcing

Curious why more companies are opting for Recruitment Process Outsourcing (RPO)? In the next blog, we’ll delve deeper into the benefits of RPO and explain how it works. Discover how RPO can not only streamline your recruitment process but also deliver a strategic approach to talent acquisition. Don’t miss it!

Checklist wet DBA

Checklist DBA Law: Tips for Freelancers and Clients

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Wat betekent de wet DBA voor zzp’ers

What does the DBA law mean for freelancers?

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What does the DBA law mean for freelancers?

Freelancing has evolved significantly in recent years, partly due to changing legislation such as the Deregulation of Labour Relations Assessment Act (DBA law) and the newer version, the Fixed Hiring of Labour Relations Act (VBAR). Both clients and freelancers need to stay informed about these regulations to avoid unnecessary risks and ensure sustainable collaborations. In this blog, we explain what the DBA law means and the impact it has on working as a freelancer.

What is the DBA law?

The DBA law was introduced in 2016 to replace the Declaration of Employment Status (VAR). The goal of this law is to combat false self-employment. In practice, this means that the Tax Authority checks whether the relationship between a client and a freelancer is truly an independent working relationship or if there is a disguised employment relationship. The government aims to prevent freelancers from performing the same tasks as employees without having the same rights and obligations.

Under the DBA law, responsibility lies not only with the freelancer but also with the client. Both parties must establish that there is no hierarchical relationship or obligation for personal labor. This must be documented in an agreement, often referred to as a model contract. This proves that the freelancer works independently and not under the same conditions as an employee.

What does the DBA law mean for freelancers?

For freelancers, it’s crucial to demonstrate that they operate as independent contractors. Assignments must be well-documented, and any suggestion of a hierarchical relationship with the client should be avoided. Freelancers must also meet the entrepreneurship criteria set by the Tax Authority.

Disadvantages of the DBA law for freelancers

In practice, the introduction of the law caused significant uncertainty for both clients and freelancers. The rules were not always clear and were interpreted differently by various parties.

As a result, many clients chose to hire fewer freelancers to avoid potential penalties. This led to a decrease in available work for freelancers and created uncertainty in the market.

To reduce these uncertainties, the government decided in 2018 to largely suspend the enforcement of the DBA law. However, this does not mean the law is no longer in effect; clients must still demonstrate that their collaboration with a freelancer complies with the regulations. The suspension mainly applies to clients acting “in good faith,” but not to those deliberately promoting false self-employment.

Read more: All about false self-employment for freelancers.

The DBA law in 2025

Starting January 1st, 2025, the government will take a stricter stance against false self-employment by abolishing the enforcement moratorium. This means that the Tax Authority will intensify its checks on disguised employment relationships.

Additionally, a new legislative proposal is being developed called ‘Clarification of Labour Relations Assessment and Presumption of Employment (VBAR)’. This proposal aims to better protect freelancers and encourage employers to offer fair employment contracts.

The impact of the DBA law on freelancers

With the removal of the enforcement moratorium, the Tax Authority will intensify checks on false self-employment. This means freelancers must be better prepared, take on more responsibility, and critically assess their working relationships.

Freelancers must stay informed about legislation and manage their contracts carefully to avoid issues.

By staying updated on the latest legal developments, you ensure your working relationships comply with current regulations, prevent surprises, and foster sustainable collaborations.

Do you want to make sure everything is in order as a freelancer? We are happy to help you eliminate all risks and review the necessary documents, so you don’t have to worry. Contact us for advice on the DBA law without obligation.

Hoe kan AI helpen bij het vinden van een baan

How can AI help in finding a job?

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Job hunting can be a challenging process. Fortunately, with the help of Artificial Intelligence (AI), this process is becoming more efficient. AI technology enables computers and machines to perform tasks that typically require human intelligence. This can assist in various ways when it comes to finding a job. In this blog, we will guide you through the possibilities of AI to make your search for a new job or assignment easier and more successful.

Why AI is the future of job applications

AI is changing the job application process by making it more efficient and personalized. With capabilities like optimizing resumes, simulating interviews, and even providing career advice, AI assists job seekers at every step of their journey. It also opens doors to looking beyond standard application methods, such as automatically matching skills with jobs you might not have considered. This makes the process smoother and more effective for job seekers and employers.

Find the right job faster AI-powered job search engines save you time by filtering jobs that match your profile, preferences, and work experience. Instead of endlessly scrolling through job listings, these platforms automatically analyze your skills and interests and present you with the most relevant vacancies.

Additionally, AI platforms can automatically match your profile with jobs that perfectly align with your skills and experience. Algorithms analyze your profile and the content of the job postings, and based on that your profile is matched with jobs you might otherwise overlook. This makes the job search process much more efficient and gives you more time to prepare your applications.

AI tools to support the application process

Smart job search engines: AI-based platforms like LinkedIn and Indeed offer personalized job recommendations.

Resume optimization: Tools like Jobscan analyze your resume and suggest improvements to better match job requirements.

Automated job matching: Glassdoor and ZipRecruiter use AI to match your profile with relevant vacancies.

Interview simulation: HireVue provides AI-driven simulations and feedback to improve your interview skills.

Networking: LinkedIn uses AI to suggest relevant connections and expand your network.

Skills analysis and career advice: LinkedIn Learning and Coursera help you improve your skills based on labor market analysis by recommending specific courses.

Chatbots for support: Mya is an AI chatbot that guides applicants through the application process, assisting with questions and updates during the process.

Sentiment analysis and personality tests: Crystal analyzes your online profile and helps you gain insight into how you appear to employers.

By using these tools, AI can speed up your job application process, enhance your profile, and help you find the right job that suits you faster.

How can I protect my data when using AI?

To protect your data when using AI, it is essential to be mindful of the platforms and tools you choose. Many AI systems collect personal information, such as your resume, contact details, and sometimes even your search history. Therefore, paying close attention to how this data is processed is crucial. Always check the privacy policies of AI tools and ensure they comply with the applicable privacy laws, such as the GDPR (General Data Protection Regulation). This ensures that your data is stored securely and used only for legitimate purposes. Additionally, you can ensure that sensitive information, such as your address or full personal details, is only shared when necessary. Use strong passwords and consider enabling two-factor authentication to further secure your accounts.

The power of human input

It’s a fact that AI can make finding a new job or assignment easier. Technologies are evolving rapidly, and tools are improving as a result. But no matter how good the tools are, they remain automated programs. Never forget the power of human input. Don’t blindly rely on AI-generated documents; always personalize them. Have letters and resumes reviewed by someone else to catch any errors that AI tools might have missed.

Need help reviewing your resume? Contact our recruiter Valerie van Arkel at vvarkel@g-nius.nl. She will be happy to assist you.

Als IT freelancer een opdracht vinden

Successfully finding a job as an IT freelancer

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For an IT freelancer, finding new assignments can sometimes be a challenging task. The competition is fierce, clients are becoming more demanding, and technology is constantly evolving. However, with the right strategy, you can significantly increase your chances. To help you in your search, we’re sharing valuable tips to make your hunt for freelance IT assignments easier and more successful.

Why work as a freelancer?

Working as an IT freelancer offers several benefits. You can choose projects that interest you and enjoy the flexibility of working wherever and whenever you want. Many IT professionals choose freelancing to work independently and set their own schedules. Additionally, freelance IT assignments can be financially rewarding, as you often have the ability to set your own rates.

As a freelancer, you work independently and are responsible for finding assignments yourself. This can be challenging, but the following tips will provide guidance to help you find assignments that fit your profile.

Build your network

Networking is crucial in the IT world, especially for freelancers. Many assignments are filled through referrals before they even appear on a platform or job site. Ensure you are visible and active within your professional network, whether it’s online through LinkedIn or in person at events and meetups.

Tip: Be active in online communities like GitHub, Stack Overflow, or specific tech groups on LinkedIn. Not only can you make valuable connections, but you can also showcase your expertise.

Choose the right platforms

Not every freelance platform is suitable for IT assignments, and some platforms are more specialized within certain IT fields. Look for platforms that align with your expertise or work with specialized IT staffing agencies.

Tip: Register on multiple platforms, but avoid using the same generic profile on all of them. Tailor your profiles to the type of clients you encounter on each platform.

Bonus Tip: Join the G-Nius WhatsApp community. This will keep you informed about new IT freelance assignments that match your skills and field of expertise.

Keep your profile up to date

A strong and up-to-date profile on platforms like LinkedIn or freelancer-specific websites is invaluable. Recruiters and clients often search these platforms directly for available freelancers. Make sure your profile is always updated with your latest projects, skills, and certifications.

Tip: Add concrete examples of your work, such as a project where you helped improve an application or performed a system upgrade. This makes your profile more appealing.

Applying effectively as a freelance IT professional

When applying for an assignment, always submit a personalized, tailored application. Avoid generic messages where you only paste your resume. Carefully read the job description and specifically address the requirements and preferences of the client.

Tip: Mention similar projects you’ve worked on and explain how your experience aligns with the specific assignment. This shows you’re not only qualified but also that you understand the project.

Bonus Tip: Check out our IT resume checklist.

Keep learning and get certified

The IT world changes quickly. Technologies like cloud computing, artificial intelligence, and cybersecurity are constantly evolving. Staying up-to-date with the latest trends and continuously learning new skills will give you an edge over competitors who don’t.

Tip: Obtain relevant certifications that align with your area of expertise. These certifications not only increase your value but also help recruiters find you more easily.

Build long-term relationships with clients

One-off assignments can lead to long-term collaborations. This increases the likelihood that clients will come back to you for future projects.

Tip: Make sure not only to complete the project satisfactorily but also to communicate professionally and meet deadlines.

Ask for recommendations

A strong recommendation can make a big difference for an IT freelancer when trying to secure a new assignment. Ask previous clients or colleagues to write recommendations on LinkedIn or through freelance platforms. Potential clients value the opinions of others, especially when it comes to freelance work.

Tip: Specifically ask for recommendations that highlight both your technical skills and your soft skills, such as communication, teamwork, and problem-solving abilities.

Stay visible during the assignment

Even during an ongoing assignment, it’s important to maintain your network and visibility. Continue networking and being active on platforms. This ensures you’re ready for the next assignment as soon as your current contract ends.

Tip: Occasionally share updates about your work (if NDAs allow) or post about what you’re learning during a project. This gives others insight into your current projects and enhances your expert status in your field.

The search for freelance IT assignments

Finding freelance IT assignments requires perseverance and a strategic approach. By using the right platforms, networking, and building a strong profile, you can improve your chances in the market. Keep improving yourself and stay up-to-date with your skills to stand out in the competitive world of IT freelancing.

Want more tips and guidance on finding IT assignments? Contact us for personal advice and assistance in finding your next project! Together, we’ll ensure your career as a freelance IT professional continues to grow.

Still unsure if freelancing is the right fit for you? Check out our medium-lance option.

Freelancer maakt overstap naar medium-lance

Is Medium-Lance something for me?

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Freelancers enjoy many benefits, such as flexibility and independence. However, there are aspects of a stable job that freelancers might miss, such as a steady income and secondary benefits. Transitioning from freelance to medium-lance offers an interesting solution, allowing you to benefit from both self-employment and the advantages of a permanent position. Whether medium-lance is the right choice for you is something you can discover in this article.

More freelancers are discovering the benefits of medium-lance

Freelancers are increasingly opting for medium-lance because it strikes a good balance between the flexibility of freelancing and the security of a permanent position. Competition is growing, and finding consistent work can be challenging. Medium-lance offers a more stable flow of work and access to larger projects. It also reduces administrative burdens and often includes benefits such as health insurance and pension plans, which are usually unavailable to freelancers. Moreover, medium-lance gives freelancers the opportunity to work in a team environment, promoting social interaction and collaboration without the full obligations of a traditional job.

What should you consider?

When transitioning to medium-lance, freelancers should consider several key factors. Firstly, the flexibility they are used to may be partially restricted, as medium-lance positions often come with more structure and fixed working hours. There may also be less freedom in choosing assignments, as they may be tied to specific projects or teams. While administrative burdens are reduced, this may also come with less autonomy over financial and operational aspects of the work. Lastly, freelancers should recognize that although medium-lance offers more stability and benefits, it also involves committing to an organization’s expectations and goals, which requires a different mindset compared to full freelancing.

How do you transition to medium-lance?

To move into a medium-lance contract, it’s advisable to find an agency that specializes in this type of arrangement. It’s important that the terms are clear and transparent, so you know your base salary, variable income, and the benefits offered, as well as how the compensation is calculated.

Communicate upfront about your need for a balance between flexibility and stability. You should also be prepared to let go of some aspects of full independence, such as complete control over your projects and work hours.

In cooperation with the agency, or on your own, you can look for assignments that match your experience and preferences.

At G-Nius, we offer a medium-lance contract model for IT professionals interested in this work form. We typically operate with a 70/30 revenue split, though this can be adjusted to 75/25 or even 80/20 depending on the situation. We assess each professional’s case individually to determine the most suitable arrangement.

Is medium-lance right for me?

Medium-lance can be an attractive option if you’re a freelancer seeking more stability without fully giving up your independence. It can also be a good first step if you’re not quite ready to make the leap to full freelancing.

To make an informed decision, ask yourself the following questions:

– How important is financial stability to me? Am I willing to give up some flexibility for a steadier income?

– How much freedom do I want to retain in my work? Can I live with less control over my work hours and assignments in exchange for more security?

– Do I feel the need to work within a team? Do I miss the social aspect of working and would I benefit from collaboration within a team?

– How do I handle administrative tasks? Would I prefer having an organization like G-Nius assist me with administrative duties?

– What are my long-term career goals? Does medium-lance fit with my future vision and ambitions, or is full freelancing more aligned with my goals?

These questions will help you clarify what you value in your work and whether medium-lance is the right fit for you. Curious about the possibilities or want more information? Feel free to contact us. Together, we’ll explore whether medium-lance is the solution for you.

Everything You Need to Know About False Self-Employment Among Freelancers

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False self-employment among freelancers is a growing concern that the government is increasingly addressing. As of January 1, 2025, stricter enforcement measures will be introduced to clarify the relationships between freelancers and their clients.

In this article, we provide a comprehensive overview of what false self-employment entails, the upcoming changes, and the consequences for both freelancers and clients. It is essential to be well-prepared for these changes to avoid financial and legal risks.

What is False Self-Employment?

As a freelancer, you generally decide where, when, and how you work, while also being entitled to entrepreneurial tax deductions. Being self-employed, you are responsible for paying your own income tax and national insurance contributions, unlike an employee in regular employment.

However, false self-employment occurs when a freelancer appears to work independently but is, in fact, in a disguised employment relationship. This happens when a freelancer works under the authority of a client and performs tasks similar to those of an employee. In such cases, the freelancer does not enjoy the associated labor rights.

How to Identify False Self-Employment

False self-employment can be identified by several characteristics:

– Long-term assignments with one client: This may indicate dependency and a possible disguised employment relationship.

– Lack of entrepreneurial risk: If you do not risk income loss or make investments, you may be working under conditions similar to employment.

– Performing the same tasks as permanent employees: If you, as a freelancer, perform the same duties as employees, with no significant differences in responsibilities or working conditions, this could be a sign of false self-employment.

A useful way to check whether you are truly working as a freelancer or potentially falsely self-employed is by using the checklist from the Tax Authority. This checklist helps you gain insight into your situation and identify potential risks.

Practical Example

An IT program manager has been working exclusively for the same organization for three years, with a fixed work schedule and assigned projects. This situation may be classified as false self-employment, especially if the manager has no other clients and follows the same working conditions as the company’s internal staff.

What Are the Consequences for Freelancers?

False self-employment can have significant financial and social consequences:

– Financial impact: The lack of employee rights, such as sick pay, holiday pay, and pension contributions, can lead to long-term financial uncertainty.

– Social impact: Freelancers in a false self-employment situation may feel isolated and insecure due to the lack of access to social safety nets.

Tips to Avoid False Self-Employment

1.Have multiple clients: Diversify your client base to avoid dependency on a single party.

    2.Make clear agreements about your independence and document them in a contract: Ensure that your contracts clearly state that you work as a freelancer, with specific agreements about the nature of the work and the absence of supervisory relationships.

    3.Be alert to situations where your client tightly controls your work: This could be a signal of false self-employment. Set clear boundaries and maintain control over how you perform your work.

    What Are the Consequences for Clients?

    Clients who hire falsely self-employed freelancers risk fines and additional tax assessments if the Tax Authority determines that there is a disguised employment relationship. This can cause both financial damage and reputational harm.

    Example of a fine: A company hired a freelance software developer for several years, who became fully integrated into the team and worked under the direction of a project manager. After an inspection by the Tax Authority, it was determined that this was a case of false self-employment. The company received a substantial back tax assessment and a fine.

    Legislation: What Will Change?

    The laws and regulations surrounding self-employment and the hiring of freelancers are designed to protect both freelancers and employers. From January 1, 2025, the government plans to crack down on false self-employment by ending the enforcement moratorium. This means the Tax Authority will intensify checks on disguised employment relationships.

    Additionally, the government is working on the “Clarification of Employment Relationship Assessment and Presumption of Employment (VBAR)” bill, which aims to protect freelancers and encourage employers to offer fair employment contracts.

    Future Developments in IT

    The IT sector is rapidly changing with the rise of technologies such as artificial intelligence and cloud computing. This offers opportunities for freelancers but also increases the risk of false self-employment.

    The growing demand for specialized IT professionals may lead to long-term work relationships that resemble employment contracts. With stricter enforcement starting in 2025, clients and freelancers need to be aware of these risks.

    Organizations must review their contracts and work methods to comply with new regulations, while freelancers should diversify their clients and make clear agreements to avoid false self-employment.

    Do You Have Questions or Need Advice on False Self-Employment?

    False self-employment is a complex and important topic. It can have financial and legal consequences and affect the future of both freelancers and clients. Therefore, it is crucial to stay informed and take the right steps to prevent false self-employment.

    Are you a freelancer or client and want to learn more about false self-employment? Contact one of our Business Managers. They are ready to help you with all your questions and concerns about self-employment and employment relationships. This way, you will be prepared for the changes coming in 2025.

    CV checklist for IT professionals

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    De groeiende druk naar duurzaamheid en klimaatbeleid

    The increasing pressure for sustainability and climate policy

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    The pressure to embrace sustainable business practices and achieve climate neutrality has significantly increased in recent years. This pressure comes not only from governments but also from businesses and consumers who are placing greater emphasis on environmentally friendly solutions. As a result, investments and activities across virtually all sectors are being impacted. In this blog post, we discuss developments in climate policy and sustainability in the Netherlands, focusing on companies in the energy sector.

    Goals of the Dutch Government

    The Dutch government has set ambitious goals to achieve a CO2-neutral energy supply. They aim for a CO2-neutral energy supply by 2050, with 70% renewable electricity by 2030. This means we need to phase out fossil fuels such as oil and transition to cleaner energy sources like solar, wind, geothermal, and green hydrogen.

    The government is implementing several key measures to achieve these goals:

    Encouraging energy conservation: We need to use the energy we consume more efficiently. This can be done by improving the insulation of our homes, using energy-efficient appliances, and adjusting our driving habits.

    Investing in renewable energy: Solar and wind energy are playing an increasingly larger role in our energy supply. The government supports the development and deployment of these technologies with subsidies and tax benefits.

    Sustainable heating: In addition to electricity, we also need to make our heating systems more sustainable. This can be achieved through the use of heat pumps, biomass, or geothermal energy.

    Nuclear energy: Nuclear energy is a controversial source but is part of the Dutch energy mix. Plans are underway to build new nuclear power plants in the Netherlands. Nuclear plants do not emit CO2 and provide a constant electricity supply, making them a reliable energy source.

    Impact of sustainability measures on companies

    These measures have significant implications for companies in the energy sector. On one hand, they present new opportunities for growth and innovation due to the increasing demand for renewable energy sources like solar and wind power. Companies focusing on sustainable technologies and energy efficiency can benefit from subsidies and tax advantages, enhancing their competitive position. On the other hand, companies in the traditional energy sector must adapt to stricter regulations and the shift towards greener alternatives. This may require investing in new technologies or revising business models to meet changing market conditions and environmental requirements.

    Preparing for sustainability

    The energy transition offers opportunities but also requires concrete steps from companies in the energy sector to prepare for the future. Key points to consider include:

    Invest in innovative technologies: Start developing and implementing sustainable technologies and renewable energy sources, such as wind and solar projects. Also, consider energy storage and efficiency solutions.

    Seek collaboration: Partner with governments, research institutions, and other stakeholders to benefit from subsidies and other financial support. This can help reduce investment costs and accelerate innovation.

    Develop a long-term strategy: Create a strategy that considers both environmental and economic benefits. Ensure this strategy is flexible and can adapt to changing regulations and market conditions.

    Report transparently: Clearly communicate your sustainable initiatives and progress. This enhances transparency and helps build trust with customers and investors.

    Strengthen social responsibility: Demonstrate your commitment to sustainability through responsible business practices and corporate social responsibility. This contributes to a positive image and long-term relationships with stakeholders.

    Looking for an IT professional with experience in the energy sector to support your organization? Contact Mike van Strien at mvanstrien@g-nius.nl or call +31 6 29 45 08 12, or check out our available professionals.

    Slechte voorbereiding Voorkom kostbare fouten!

    Poor preperation? Avoid costly mistakes!

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    Did you know that 70% of technological projects in the healthcare sector fail due to inadequate preparation? You are about to embark on a major technological change within your healthcare organization. The technical implementation is ready, and everything seems set. But have you truly thought of everything? How will the end-users react? Have you involved them in the process from the start?

    A perfect technical implementation, and then what?

    Your technical implementation goes perfectly; it couldn’t have gone better. The systems work, and the entire project team is enthusiastic. But now what? The adoption of the new technology within the organization isn’t going as you had hoped. End-users aren’t enthusiastic and refuse to work with the new systems. They become irritated, and the project faces significant delays, ultimately leading to substantial extra costs.

    It may seem exaggerated, but we still see this happening too often in the market: a good technical implementation, but significant resistance during the adoption process. Why is this happening? More importantly, how can we prevent it?

    The risks of poor preperation

    Poor preparation poses significant risks for any project. Research shows that no less than 70% of technological projects in the healthcare sector fail due to inadequate preparation. This results not only in delays and inefficiencies but also in substantial cost overruns that can disrupt the budget of the healthcare organization. Moreover, it can affect the quality of care and the trust of both end-users and stakeholders.

    Increased costs: Poor planning and policies often lead to additional costs due to delays and inefficient processes. Unplanned costs can account for up to 30% of the project budget, mainly due to remediation work and delayed deliveries.

    End-user resistance: Without timely and effective communication, end-users feel neglected. This leads to resistance and low acceptance of new technologies, jeopardizing the project’s ultimate goals.

    Data and security issues: Insufficiently clear data classifications and migration plans can lead to errors and severe security risks, damaging the healthcare organization’s reputation and potentially leading to legal complications.

    Loss of trust: Failing to involve end-users and stakeholders promptly can result in a significant loss of trust and support for the project, complicating the further acceptance and implementation of new technologies.

    Loss of quality of care: Inefficiencies and errors in implementation can directly impact the quality of care, posing potential risks to patient safety. Studies show that poor preparation can lead to 50% more errors in care delivery during the first months after implementation.

    A crystal-clear policy: indispensable!

    Many organizations make the mistake of wanting to move too quickly without the necessary preparation. It is important to first establish a clear policy before the technical implementation takes place.

    A good policy should include detailed data classification and migration plans, user guidelines, security measures, communication policies, and feedback mechanisms. By carefully establishing the policy, healthcare institutions can avoid common pitfalls and ensure a smooth and successful implementation of new technologies.

    Involve your end-users

    Resistance from end-users is a common obstacle. Poor communication creates uncertainty and resistance. Therefore, involving end-users from day one is crucial. The first impression of a project is decisive for acceptance. Gather their wishes and needs and show how the new technology can simplify their work.

    When this doesn’t happen, employees feel neglected and are less willing to accept changes. Studies show that involving end-users from the start can increase acceptance by up to 40% and shorten the implementation process by 30%.

    Our approach for succesful adoption

    To ensure the successful adoption of new technology within an organization, we work with experienced project leaders and local support teams.

    A local support team is a group of (external) IT professionals specifically assigned to support, coordinate, and implement the adoption of new technologies within an organization.

    This team acts as a bridge between the technical implementation and the daily users of the technology, which is crucial for smooth integration and acceptance.

    Would you like to know how we can help you achieve successful adoption of new technological implementations within your organization? Contact one of our IT & Healthcare business managers. They will be happy to assist you.